Michael Shaver Plumbing, Septic, & Dirt Works

Michael Shaver Plumbing earns strong marks for responsiveness and individual technician professionalism, with many reviewers praising prompt arrivals, friendly techs, and clear communication. However, pricing is a recurring concern — multiple reviewers explicitly called out high costs, surprise fees (dispatch/service charges, credit card surcharges), and at least one direct comparison showing a ... Read more

Michael Shaver Plumbing earns strong marks for responsiveness and individual technician professionalism, with many reviewers praising prompt arrivals, friendly techs, and clear communication. However, pricing is a recurring concern — multiple reviewers explicitly called out high costs, surprise fees (dispatch/service charges, credit card surcharges), and at least one direct comparison showing a competitor completed the same job for significantly less. Project completion is mixed: most jobs were finished satisfactorily, but there are credible accounts of abandoned follow-through (a tech who never returned), incomplete work (old pipes left in place), and a permit issue caused by an expired plumber's license. Experience scores moderately well overall, with several reviewers praising knowledgeable and skilled technicians, but offset by at least one instance of substandard workmanship and one case where the completed repair failed within a week. The owner's direct conduct drew a serious complaint in one review, which tempers the otherwise positive staff impressions. Read less