Joe B Sullivan & Sons Plumbing Co., Inc

Sullivan and Sons Plumbing shows significant inconsistency across reviews spanning 2014–2024. While many customers praise their work quality, speed, and honesty, serious concerns emerge around professionalism (communication failures, rudeness, missed appointments) and pricing (multiple complaints of overcharging for simple jobs). The company demonstrates strong technical capability when engaged ... Read more

Sullivan and Sons Plumbing shows significant inconsistency across reviews spanning 2014–2024. While many customers praise their work quality, speed, and honesty, serious concerns emerge around professionalism (communication failures, rudeness, missed appointments) and pricing (multiple complaints of overcharging for simple jobs). The company demonstrates strong technical capability when engaged properly, but customer service and communication are major pain points. Recent reviews (2024) show pricing complaints and poor communication, suggesting potential deterioration. The wide variance in experience quality—from 'family plumber for sure' to 'Frank treated me worse than anyone in service industry'—indicates inconsistent staff performance. Read less