Jim Smith Plumbing

This contractor exhibits severe and consistent reliability issues that dominate the review profile. Two detailed negative reviews document repeated no-shows, missed appointments despite advance notice and confirmation, poor communication, and defensive behavior when confronted. Pricing concerns are raised in one review citing excessive charges ($570 for 1.5 hours of work). Two positive reviews fro... Read more

This contractor exhibits severe and consistent reliability issues that dominate the review profile. Two detailed negative reviews document repeated no-shows, missed appointments despite advance notice and confirmation, poor communication, and defensive behavior when confronted. Pricing concerns are raised in one review citing excessive charges ($570 for 1.5 hours of work). Two positive reviews from 2018 and 2021 praise speed and quality, but are heavily outweighed by the pattern of broken commitments and unprofessional conduct documented in the negative reviews. The business appears to have fundamental operational problems with appointment honoring and customer respect. Read less