Coleman Heating and Air

This contractor shows highly polarized performance with severe contradictions across reviews. The most recent and detailed 2024 review documents serious professionalism failures including incomplete work (uncovered AC unit), intentional deception captured on camera, billing padding through unnecessary return visits, and unprepared technicians. Pricing concerns are explicitly raised regarding infla... Read more

This contractor shows highly polarized performance with severe contradictions across reviews. The most recent and detailed 2024 review documents serious professionalism failures including incomplete work (uncovered AC unit), intentional deception captured on camera, billing padding through unnecessary return visits, and unprepared technicians. Pricing concerns are explicitly raised regarding inflated charges and unclear billing. Two older reviews (2017, 2021) provide generic praise with no specific details, creating a stark contrast. The recency and specificity of the negative review, combined with documented evidence of misconduct, substantially outweighs the vague positive testimonials. All dimension scores are conservative due to limited mention counts and conflicting evidence. Read less