Brentwood Star Plumbing

Brentwood Star Plumbing, led by Nick, receives strong praise across most dimensions, with multiple reviewers highlighting his politeness, communication, technical knowledge, and willingness to explain issues clearly. Project completion is generally well-regarded, with several reviewers noting jobs were finished thoroughly and promptly. However, professionalism is meaningfully dragged down by two c... Read more

Brentwood Star Plumbing, led by Nick, receives strong praise across most dimensions, with multiple reviewers highlighting his politeness, communication, technical knowledge, and willingness to explain issues clearly. Project completion is generally well-regarded, with several reviewers noting jobs were finished thoroughly and promptly. However, professionalism is meaningfully dragged down by two credible negative reviews — one citing a no-call/no-show appointment failure and another citing an inability to reach the company by phone — which are serious service reliability concerns. Pricing is mixed: while several reviewers call it fair or reasonable, one reviewer raised a significant concern about delayed quoting and potential lack of transparency, preventing a higher score. The overall picture is of a capable plumber with genuine strengths but real, documented gaps in scheduling reliability and responsiveness. Read less