Smith’s Plumbing Services

Smith's Plumbing demonstrates strong professionalism (82.5) with consistent praise for courteous, friendly technicians and responsive communication across 28 reviews. Technical expertise and workmanship are solid (84.0) with 18 mentions of skilled problem-solving and quality work. Project completion is reliable (80.0) across 22 reviews, with most jobs finished on time and callbacks honored. Howeve... Read more

Smith's Plumbing demonstrates strong professionalism (82.5) with consistent praise for courteous, friendly technicians and responsive communication across 28 reviews. Technical expertise and workmanship are solid (84.0) with 18 mentions of skilled problem-solving and quality work. Project completion is reliable (80.0) across 22 reviews, with most jobs finished on time and callbacks honored. However, pricing is a significant weakness (58.0) with 15 explicit mentions of overcharging, lack of transparency, hidden fees, and quotes substantially higher than competitors. This pricing concern substantially depresses the overall WW Score despite strong performance in other dimensions. Read less