Patton Plumbing Heating and AC

Patton Plumbing presents a deeply divided review profile. Older positive reviews (2018–2020) describe punctual, skilled, and personable service with good technical knowledge, while more recent reviews (2021–2023) reveal serious concerns about predatory pricing, abandoned work, and failure to follow through on commitments. Pricing is the most consistently criticized dimension, with multiple rev... Read more

Patton Plumbing presents a deeply divided review profile. Older positive reviews (2018–2020) describe punctual, skilled, and personable service with good technical knowledge, while more recent reviews (2021–2023) reveal serious concerns about predatory pricing, abandoned work, and failure to follow through on commitments. Pricing is the most consistently criticized dimension, with multiple reviewers — including elderly and disabled customers — alleging gross overcharging, with quotes coming in at roughly double competitor estimates. Project completion is significantly dragged down by a 2021 incident where a plumber left a customer's bathroom with an active water leak for three days without returning to fix it. Professionalism scores are mixed: the owner is praised in older reviews for personal engagement but criticized in recent reviews for defending poor employee behavior and contacting customers after being explicitly asked not to. Read less