Mr. Rooter Plumbing of Memphis

Mr. Rooter of Memphis receives broadly positive marks for individual technician professionalism and technical knowledge, with many reviewers praising specific technicians by name for being courteous, punctual, communicative, and skilled. However, the pricing dimension is a serious drag on the overall score, with a large and consistent pattern of complaints spanning many years describing charges as... Read more

Mr. Rooter of Memphis receives broadly positive marks for individual technician professionalism and technical knowledge, with many reviewers praising specific technicians by name for being courteous, punctual, communicative, and skilled. However, the pricing dimension is a serious drag on the overall score, with a large and consistent pattern of complaints spanning many years describing charges as exorbitant, non-transparent, or wildly disproportionate to the work performed — including multiple reviews alleging hidden charges, misquotes, and refusal to issue refunds. Project completion is mixed: while many jobs are completed satisfactorily, a meaningful number of detailed negative reviews describe abandoned work, no-shows, failure to honor callbacks, unfinished excavation, and jobs that required multiple return visits to correct errors. The gap between individual technician quality and company-level reliability and pricing integrity is the defining tension in this review set. Read less