Mitch Wright Plumbing Heating & Air

Mitch Wright Plumbing, Heating and Air presents a deeply split profile across its review history. Individual technicians — particularly Rico, Cameron, Dakota, and Shawn — receive consistent praise for professionalism, courtesy, and technical knowledge, which elevates the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension: a large volume o... Read more

Mitch Wright Plumbing, Heating and Air presents a deeply split profile across its review history. Individual technicians — particularly Rico, Cameron, Dakota, and Shawn — receive consistent praise for professionalism, courtesy, and technical knowledge, which elevates the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension: a large volume of detailed, credible negative reviews spanning multiple years describe significant overcharging, hidden fees, bait-and-switch quoting, and high-pressure upselling tactics that are difficult to dismiss. Project completion is also undermined by multiple serious complaints about abandoned work, unresolved callbacks, improperly installed equipment, and management refusing to honor warranties or correct mistakes. The contrast between frontline technician quality and systemic business practice failures creates a company that scores well on individual interactions but poorly on trust, value, and follow-through. Read less