Hugo Plumbing Company

Hugo Plumbing demonstrates strong technical expertise and fair pricing, with multiple customers praising their problem-solving ability and cost-effectiveness compared to competitors. However, professionalism and project completion scores are significantly dragged down by serious failures: unprofessional behavior and failure to complete work on the A/C drain job, a hidden $75 estimate charge, and a... Read more

Hugo Plumbing demonstrates strong technical expertise and fair pricing, with multiple customers praising their problem-solving ability and cost-effectiveness compared to competitors. However, professionalism and project completion scores are significantly dragged down by serious failures: unprofessional behavior and failure to complete work on the A/C drain job, a hidden $75 estimate charge, and a locked parts store during posted hours. While recent positive reviews (2020–2022) show competent work, older negative incidents (2022–2024) reveal inconsistent service delivery and poor follow-through on callbacks. Read less