Hughes Brothers Plumbing

Hughes Brothers Plumbing shows significant inconsistency across reviews spanning 2015–2019. While early positive reviews praise competitive pricing, timeliness, and efficiency, three recent negative reviews (2015–2019) reveal serious concerns: incomplete work (unplugged sump pump leading to basement flooding), poor follow-through on warranty replacements (wrong parts ordered twice over six wee... Read more

Hughes Brothers Plumbing shows significant inconsistency across reviews spanning 2015–2019. While early positive reviews praise competitive pricing, timeliness, and efficiency, three recent negative reviews (2015–2019) reveal serious concerns: incomplete work (unplugged sump pump leading to basement flooding), poor follow-through on warranty replacements (wrong parts ordered twice over six weeks), rude communication, and refusal to provide insurance information. Project completion and professionalism scores are heavily dragged down by documented failures to finish work properly and hostile customer interactions. Pricing remains a relative strength based on explicit mentions of reasonable rates. Read less