Best Care Plumbing, Heating And Air

The overwhelming majority of reviews across all four dimensions are deeply negative, with recurring and consistent complaints spanning nearly a decade from 2013 through 2024. Professionalism suffers severely due to chronic no-shows, missed appointment windows, failure to return calls, unprofessional technician behavior, and dishonest reporting to warranty companies. Pricing is a major red flag, wi... Read more

The overwhelming majority of reviews across all four dimensions are deeply negative, with recurring and consistent complaints spanning nearly a decade from 2013 through 2024. Professionalism suffers severely due to chronic no-shows, missed appointment windows, failure to return calls, unprofessional technician behavior, and dishonest reporting to warranty companies. Pricing is a major red flag, with numerous reviewers independently describing extreme overcharging, hidden fees, refusal to provide itemized receipts, and aggressive upselling tactics — particularly when customers are locked in through home warranty arrangements. Project completion is the weakest dimension, with a pattern of abandoned work, unresolved repairs across multiple visits, weeks-long delays for parts, and failure to honor follow-up commitments. Experience scores marginally higher due to a small cluster of genuinely positive reviews praising specific technicians, but these are heavily outweighed by accounts of misdiagnosis, damaged equipment, and rookie-level errors. The few positive reviews are largely older or lack specific detail, while the negative reviews are detailed, consistent, and span the full review period. Read less