ABC Plumbing & Septic Service

ABC's strongest signals come from long-term customers who praise owner Jason's honesty, thoroughness, and willingness to educate clients — qualities that lift the professionalism and experience scores meaningfully. However, a detailed 1-star review describes serious failures in communication, no-shows, and an attempt to charge well above the agreed insurance deductible, which materially drags do... Read more

ABC's strongest signals come from long-term customers who praise owner Jason's honesty, thoroughness, and willingness to educate clients — qualities that lift the professionalism and experience scores meaningfully. However, a detailed 1-star review describes serious failures in communication, no-shows, and an attempt to charge well above the agreed insurance deductible, which materially drags down professionalism and project completion scores. Pricing is a genuine mixed signal: two reviewers explicitly praised fair or money-saving pricing, while two others cited overcharging — one for a pipe repair where three workers were billed but only one worked, and one for the fraudulent overcharge complaint. Experience scores moderately well based on reviewers who noted Jason caught problems prior contractors had missed and completed thorough system checks, but the sample is small. Overall, the score reflects a contractor with a loyal base and real strengths, offset by documented reliability and pricing concerns that cannot be ignored. Read less