Volunteer Leak Detection

This single review documents severe failures across all dimensions. The technician was initially polite and professional, but the core service—leak detection—was fundamentally flawed, with the marked area containing no pipe and no actual leak. The company's response to the customer's urgent request for a refund was catastrophic: complete non-responsiveness, ghosting on Yelp, ignored phone call... Read more

This single review documents severe failures across all dimensions. The technician was initially polite and professional, but the core service—leak detection—was fundamentally flawed, with the marked area containing no pipe and no actual leak. The company's response to the customer's urgent request for a refund was catastrophic: complete non-responsiveness, ghosting on Yelp, ignored phone calls and voicemails, and failure to follow up as promised. The customer's edit indicates the company's subsequent reply was dishonest. No reliable WW Score can be calculated from a single review. Read less