Ron’s Plumbing Service

The review pool is small (4 reviews) and deeply mixed, with three 1-star reviews and one detailed 5-star review. Professionalism scores very low due to repeated complaints about dishonesty, skipping scheduled customers, refusing to honor callbacks without additional charges, and leaving job sites dirty. Project completion is the weakest dimension: one reviewer explicitly states haul-off was includ... Read more

The review pool is small (4 reviews) and deeply mixed, with three 1-star reviews and one detailed 5-star review. Professionalism scores very low due to repeated complaints about dishonesty, skipping scheduled customers, refusing to honor callbacks without additional charges, and leaving job sites dirty. Project completion is the weakest dimension: one reviewer explicitly states haul-off was included in the fee but never performed, another reports a new leak caused by the contractor that was never resolved, and a third describes being lied to about part availability and then deprioritized. Pricing receives a slightly higher score because one reviewer praised the quote as fair and the final price came within 4% of estimate, but this is offset by another reviewer who had to pay out-of-pocket for work already included in the agreed fee. Experience scores modestly because the one positive review describes a competent tankless water heater installation, but the negative reviews suggest inconsistent technical follow-through and an inability to diagnose a leak the contractor likely caused. Read less