Quality Plumbing Heating Cooling & Electrical

Quality Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: multiple positive reviews praise courteous, on-time technicians by name (Wes, James, Reece, Brandon), while multiple negative reviews describe serious scheduling failures, no-shows, and poor dispatcher communication. Pricing is a significan... Read more

Quality Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: multiple positive reviews praise courteous, on-time technicians by name (Wes, James, Reece, Brandon), while multiple negative reviews describe serious scheduling failures, no-shows, and poor dispatcher communication. Pricing is a significant liability — two detailed negative reviews cite dramatically inflated quotes with no cost breakdown provided, and one reviewer paid roughly one-third the quoted price by going elsewhere, while two positive reviews mention fair or competitive pricing. Project completion is similarly split, with positive reviewers describing efficient, complete work and negative reviewers describing repeated no-shows and abandoned appointment cycles with no follow-through. Experience scores moderately well, as the reviews that describe completed work generally speak positively about workmanship quality, but the sample of completed-job reviews is limited relative to the volume of service-failure complaints. Read less