Plumb Rite of East Tennessee

Plumb Rite presents a deeply divided picture across its reviews. Positive experiences highlight friendly, knowledgeable technicians who communicate well, arrive on time, and honor original quotes even when jobs become more difficult — these are genuine strengths. However, multiple negative reviews describe a recurring and serious pattern: the owner Anthony is specifically named in three separate... Read more

Plumb Rite presents a deeply divided picture across its reviews. Positive experiences highlight friendly, knowledgeable technicians who communicate well, arrive on time, and honor original quotes even when jobs become more difficult — these are genuine strengths. However, multiple negative reviews describe a recurring and serious pattern: the owner Anthony is specifically named in three separate reviews for yelling at and verbally abusing customers, which is a significant professionalism red flag that heavily drags down the professionalism and project completion scores. Several negative reviews also describe incomplete or botched work — a failed pipe repair left with a temporary rubber boot, a leak that was not found after minimal effort, and a toilet/shower backup that was not resolved. The mix of strong positive reviews and serious negative ones suggests inconsistent technician quality and a volatile ownership dynamic that poses real risk to customers. Read less