Northwest Plumbing Company

Northwest receives generally positive feedback across professionalism and responsiveness, with multiple reviewers praising courteous technicians, prompt callbacks, and pleasant demeanor. However, one detailed 1-star review raises a meaningful concern about a technician failing to properly complete a drain repair and the company subsequently refusing to honor their warranty — directly impacting b... Read more

Northwest receives generally positive feedback across professionalism and responsiveness, with multiple reviewers praising courteous technicians, prompt callbacks, and pleasant demeanor. However, one detailed 1-star review raises a meaningful concern about a technician failing to properly complete a drain repair and the company subsequently refusing to honor their warranty — directly impacting both project completion and trustworthiness. Pricing is mentioned in only one review as 'reasonable,' providing very limited basis for a pricing score. The overall picture is a contractor with a solid reputation among satisfied customers but a documented instance of poor follow-through and dishonesty that cannot be dismissed. Read less