Milks Enterprises

Three of the four reviews are highly negative and detail serious, specific failures across all dimensions. Professionalism is severely damaged by accounts of the owner screaming at a customer, repeated failure to return calls, no-shows after confirmed appointments, and poor responsiveness over months. Project completion is a major concern, with one customer waiting 9 days for a warranty repair tha... Read more

Three of the four reviews are highly negative and detail serious, specific failures across all dimensions. Professionalism is severely damaged by accounts of the owner screaming at a customer, repeated failure to return calls, no-shows after confirmed appointments, and poor responsiveness over months. Project completion is a major concern, with one customer waiting 9 days for a warranty repair that never came, another waiting all day for a no-show visit, and a pump failure attributed to a faulty original installation. Experience scores are low due to documented poor diagnostic work, improper pump installation (no footer, glued clamp instead of screw clamp), and failure to identify an obvious running toilet as the source of a problem. Pricing drew explicit complaints about overcharging for basic services and billing for a septic truck that was only needed due to the crew's own failure to diagnose the issue. The single positive review is vague and generic, providing minimal counterweight to the detailed, specific negative accounts. Read less