Milani Plumbing Company

This single review paints a deeply concerning picture of the contractor across multiple dimensions. On professionalism, the contractor allegedly cussed out the customer, made threats, and hung up on them — behavior that warrants a near-zero score. On pricing, the reviewer details significant markups: billing $1,020 for a tub reportedly available for $369 online, charging 19 hours of labor, and a... Read more

This single review paints a deeply concerning picture of the contractor across multiple dimensions. On professionalism, the contractor allegedly cussed out the customer, made threats, and hung up on them — behavior that warrants a near-zero score. On pricing, the reviewer details significant markups: billing $1,020 for a tub reportedly available for $369 online, charging 19 hours of labor, and adding a 20% profit margin on top — raising serious transparency and fairness concerns. Project completion receives a neutral-leaning score only because the tub installation appears to have been completed, though the dispute over billing clouds the full picture. No information was provided about workmanship quality or technical skill, so the Experience dimension cannot be scored. Read less