Eco Heating and Air Solutions Jamestown

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by dishonest communication, staff misrepresentation, and failure to honor commitments. Pricing practices show evidence of upselling and markup exploitation, with customers charged significantly above market rates for components. Project completion is severely hampered by repea... Read more

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by dishonest communication, staff misrepresentation, and failure to honor commitments. Pricing practices show evidence of upselling and markup exploitation, with customers charged significantly above market rates for components. Project completion is severely hampered by repeated failures, incomplete work, multiple return visits, and refusal to honor warranty obligations or remove defective equipment. Technical experience is undermined by repeated misdiagnosis, incorrect parts installation, and inability to resolve issues despite multiple technician visits. The single positive review (5-star) stands in stark contrast to three detailed 1-star reviews documenting systemic failures. Read less