Backflow Doctor

The single review analyzed is a detailed 1-star complaint describing a deeply negative experience across nearly every dimension. Professionalism was severely lacking — the technician arrived unannounced, failed to introduce himself, entered through an employee entrance without permission, and the company intentionally hung up on a customer seeking resolution. Project completion was catastrophica... Read more

The single review analyzed is a detailed 1-star complaint describing a deeply negative experience across nearly every dimension. Professionalism was severely lacking — the technician arrived unannounced, failed to introduce himself, entered through an employee entrance without permission, and the company intentionally hung up on a customer seeking resolution. Project completion was catastrophically poor, as the technician's work allegedly caused a new leak that damaged a freshly remodeled space, including water intrusion into an electrical panel. Experience scores are also very low given that the work resulted in property damage rather than a repair. Pricing received a near-zero score because the company sent an urgent bill for work that caused damage and was never requested by the current tenant. Only one review exists, so the WW Score cannot be reliably calculated, but all available signals are strongly negative. Read less