Mister Water Heater

The review set is deeply split. Two positive reviews praise professionalism, communication, same-day responsiveness, and competitive pricing for water heater replacements. However, two negative reviews significantly drag down every dimension: one describes a dismissive and unprofessional emergency line response that contradicts the company's advertised 24/7 availability, and another accuses a tech... Read more

The review set is deeply split. Two positive reviews praise professionalism, communication, same-day responsiveness, and competitive pricing for water heater replacements. However, two negative reviews significantly drag down every dimension: one describes a dismissive and unprofessional emergency line response that contradicts the company's advertised 24/7 availability, and another accuses a technician of dishonesty regarding a septic tank diagnosis and overcharging for incomplete or temporary work. The dishonesty allegation in the 2021 review is particularly damaging to both the experience and project completion scores. With only 4 reviews spanning multiple years, confidence in any dimension is low and the score should be treated with caution. Read less