Mike’s Expert Drain & Plumbing

The review set is sharply divided between glowing 5-star praise and damning 1-star complaints, producing middling scores across all dimensions. Professionalism suffers significantly from three documented no-show or no-callback incidents and one case of soaked floors and a rocking toilet left behind, even though several positive reviewers praised responsiveness and same-day service. Pricing is mixe... Read more

The review set is sharply divided between glowing 5-star praise and damning 1-star complaints, producing middling scores across all dimensions. Professionalism suffers significantly from three documented no-show or no-callback incidents and one case of soaked floors and a rocking toilet left behind, even though several positive reviewers praised responsiveness and same-day service. Pricing is mixed: positive reviewers cite fair and reasonable prices, but one reviewer explicitly describes a price-per-foot quote that more than doubled before work even began, which is a serious transparency concern. Project completion is the most damaged dimension, with at least three reviews describing work that was never started after a commitment was made, and one review describing a job left in worse condition than before. Experience scores modestly higher because the positive reviews do describe skilled, efficient, and tidy workmanship, but the 1-star review with photographic evidence of crooked pipe work and an improperly removed toilet pulls the score down considerably. Read less