Blue Ridge Plumbing

Blue Ridge Plumbing has a deeply mixed record across its review history. Professionalism scores are dragged down significantly by serious negative incidents — including an owner reportedly intoxicated on the job, chronic failure to return calls, and outright deception regarding a customer's steam unit — despite many older reviews praising punctuality, courtesy, and responsiveness. Pricing is s... Read more

Blue Ridge Plumbing has a deeply mixed record across its review history. Professionalism scores are dragged down significantly by serious negative incidents — including an owner reportedly intoxicated on the job, chronic failure to return calls, and outright deception regarding a customer's steam unit — despite many older reviews praising punctuality, courtesy, and responsiveness. Pricing is similarly split: several reviewers found costs reasonable or better than competitors, while one customer reported being charged three times the expected price with a recurring problem. Project completion is a notable concern, with at least three reviews describing incomplete work, unresolved issues, or outright abandoned follow-through, including a unit never sent for service and a shower misdiagnosed as unfixable. Experience scores reflect genuine skill praised in older reviews but are undermined by documented failures in diagnosis and workmanship quality in more recent ones. The overall picture is a contractor with a historically solid reputation that has shown serious and credible deterioration in service quality over time. Read less