Ace’s Plumbing

Aces Plumbing shows a genuinely mixed track record across its review history. Professionalism scores reasonably well overall — multiple reviewers praised responsiveness, punctuality, and courteous technicians like Nick and Randy — but is significantly dragged down by one serious complaint of repeated rescheduling after full payment and a no-show, which represents a meaningful reliability failu... Read more

Aces Plumbing shows a genuinely mixed track record across its review history. Professionalism scores reasonably well overall — multiple reviewers praised responsiveness, punctuality, and courteous technicians like Nick and Randy — but is significantly dragged down by one serious complaint of repeated rescheduling after full payment and a no-show, which represents a meaningful reliability failure. Pricing is the weakest dimension: three reviews explicitly call out high or unfair pricing (including a $250 charge for a 10-minute install and $429 for under an hour of faucet labor), while only a few reviews describe pricing as fair or competitive, resulting in a below-average score. Project completion is concerning due to one credible and detailed allegation of an abandoned mid-job with money retained — a severe outcome — though most other reviews describe completed work; this single serious incident meaningfully suppresses the score. Experience scores highest, with multiple reviewers across different years praising technical competence, quick diagnosis, and quality workmanship, though one reviewer alleged outdated methods and poor quality. Read less