MB Plumbing & Hvac

Matthew Burkeen demonstrates strong project completion and technical expertise, with multiple reviews confirming reliable work and problem-solving ability. However, professionalism is significantly undermined by a documented pricing communication failure in July 2023, where the customer was charged double the quoted price without advance notice and then given conflicting information about the orig... Read more

Matthew Burkeen demonstrates strong project completion and technical expertise, with multiple reviews confirming reliable work and problem-solving ability. However, professionalism is significantly undermined by a documented pricing communication failure in July 2023, where the customer was charged double the quoted price without advance notice and then given conflicting information about the original scope. While most reviews praise his reliability and courteous demeanor, the pricing incident reveals a critical gap in transparent communication that directly contradicts claims of professionalism. The WW Score of 78.2 reflects solid execution but meaningful concerns about business practices. Read less