Payne Services Plumbing Heating & Air

Payne Services has a predominantly negative review profile across all scored dimensions. Three of four reviews are 1-star and describe serious failures: a refusal to communicate or provide pricing, an exorbitant $650 service call quote for a warranty inspection, and a missed appointment due to an undisclosed confirmation policy that cost a customer a day off work. The single positive review praise... Read more

Payne Services has a predominantly negative review profile across all scored dimensions. Three of four reviews are 1-star and describe serious failures: a refusal to communicate or provide pricing, an exorbitant $650 service call quote for a warranty inspection, and a missed appointment due to an undisclosed confirmation policy that cost a customer a day off work. The single positive review praises responsiveness, affordability, and a quick fix, but it is one voice against three strongly negative accounts. The experience dimension is scored conservatively at 60 due to only one mention of successful work, and the overall WW Score reflects the weight of consistent negative feedback across professionalism, pricing, and project completion. Read less