Henley Plumbing

Henley Plumbing shows significant inconsistency across reviews spanning 18 years. Professionalism is severely compromised by documented unprofessional behavior, dismissiveness of legitimate concerns, and failure to follow up on callbacks—evidenced in two detailed negative reviews. Pricing is generally favorable when mentioned, with customers noting reasonable or competitive rates. Project comple... Read more

Henley Plumbing shows significant inconsistency across reviews spanning 18 years. Professionalism is severely compromised by documented unprofessional behavior, dismissiveness of legitimate concerns, and failure to follow up on callbacks—evidenced in two detailed negative reviews. Pricing is generally favorable when mentioned, with customers noting reasonable or competitive rates. Project completion is mixed: some jobs were completed promptly and satisfactorily, but a critical water heater installation had multiple code violations and the owner refused to remedy them. Technical skill appears solid when work is completed, but quality control and follow-through are questionable. The oldest positive reviews (2006–2012) contrast sharply with more recent critical feedback (2014, 2024), suggesting potential service degradation or consistency issues. Read less