Cowan Mechanical

All three reviews are strongly negative, painting a consistent picture of a contractor who collects service fees and then fails to follow through on the work. Two reviewers explicitly describe being charged a $65 service fee with no subsequent contact or resolution, with one characterizing this as theft. A third reviewer reports that the technician not only failed to fix the plumbing issue but bec... Read more

All three reviews are strongly negative, painting a consistent picture of a contractor who collects service fees and then fails to follow through on the work. Two reviewers explicitly describe being charged a $65 service fee with no subsequent contact or resolution, with one characterizing this as theft. A third reviewer reports that the technician not only failed to fix the plumbing issue but became verbally disrespectful and hung up the phone when confronted. Professionalism and project completion are the most evidenced dimensions, both scoring near the floor due to documented abandonment of jobs and hostile communication. Experience scores marginally above zero only because the contractor did at least show up initially, but the reviews suggest a fundamental lack of technical follow-through. Read less