Pro N Stall

Pro N Stall presents a deeply polarized review profile, with a significant volume of serious complaints across all four scored dimensions that substantially drag down every score. Professionalism is heavily damaged by repeated accounts of technicians arriving late or not at all, staff lying to customers, workers leaving jobs mid-task without notice, and a technician allegedly smelling of marijuana... Read more

Pro N Stall presents a deeply polarized review profile, with a significant volume of serious complaints across all four scored dimensions that substantially drag down every score. Professionalism is heavily damaged by repeated accounts of technicians arriving late or not at all, staff lying to customers, workers leaving jobs mid-task without notice, and a technician allegedly smelling of marijuana — offset only partially by genuine praise for specific staff members like Misty, Dawn, and Will. Project completion is the weakest dimension, with multiple reviewers describing abandoned jobs, deposits taken with no work performed, failed septic installations that disconnected twice, incomplete restorations, and no callbacks after promises were made — a pattern that spans years and continues into 2025. Pricing concerns are significant, with allegations of inflated quotes, no itemized billing, subcontracting markups, a $6,000 unnecessary replacement attempt, and a $1,500 overquote on a water heater — though a handful of reviewers did praise competitive pricing. Experience scores reflect a mixed but concerning picture: several reviewers report technicians arriving without proper tools, lacking knowledge of basic systems, performing work that failed within months, and one owner allegedly misdiagnosing a simple clogged condensate line as a full unit replacement. Positive reviews do exist and describe genuinely skilled, caring service, but they are insufficient to overcome the volume and severity of the negative evidence. Read less