Overview of Company Customer Sentiment Analysis in May
This single review paints an extremely negative picture across all four dimensions. The contractor failed to complete the work after accepting payment, never returned despite repeated contact, and became verbally abusive when followed up with — driving professionalism and project completion scores to near zero. Pricing was flagged as deceptive, with the customer charged for hours spent correctin... Read more
This single review paints an extremely negative picture across all four dimensions. The contractor failed to complete the work after accepting payment, never returned despite repeated contact, and became verbally abusive when followed up with — driving professionalism and project completion scores to near zero. Pricing was flagged as deceptive, with the customer charged for hours spent correcting the contractor's own mistakes and left with over $150 in unusable materials. Workmanship was described as severely lacking, with seven trips to a hardware store in a single day and an inability to correctly install a pressure boost pump despite claimed 38 years of experience. The reviewer also raised serious safety concerns about the contractor's assistants allegedly stealing from customers, which further compounds the overall assessment. Read less