Frog Heating, Air, & Electrical

Frog shows strong professionalism and technical expertise with friendly, knowledgeable technicians who often arrive on time and communicate well. However, the company is significantly undermined by serious pricing concerns—multiple reviews document aggressive upselling, inflated quotes (sometimes 10x+ higher than competitors), and failure to disclose warranty coverage or explore cost-effective s... Read more

Frog shows strong professionalism and technical expertise with friendly, knowledgeable technicians who often arrive on time and communicate well. However, the company is significantly undermined by serious pricing concerns—multiple reviews document aggressive upselling, inflated quotes (sometimes 10x+ higher than competitors), and failure to disclose warranty coverage or explore cost-effective solutions. Project completion is inconsistent, with several major failures including incomplete HVAC installations requiring 35+ visits, plumbing work that leaked and required replacement, and electrical installations that malfunctioned. While many customers praise individual technicians, systemic issues with follow-up, responsiveness to callbacks, and quality control create substantial trust deficits. Read less