Tom’s Plumbing Services

This single review describes severe failures across multiple dimensions. The contractor failed to complete the primary job (underground leak still leaking), installed a water heater that catastrophically failed (25 gallons propane and 9,000 gallons water lost in one month), and demonstrated extremely poor professionalism by repeatedly no-showing for callback appointments despite living only 5 minu... Read more

This single review describes severe failures across multiple dimensions. The contractor failed to complete the primary job (underground leak still leaking), installed a water heater that catastrophically failed (25 gallons propane and 9,000 gallons water lost in one month), and demonstrated extremely poor professionalism by repeatedly no-showing for callback appointments despite living only 5 minutes away. The reviewer explicitly states the contractor is a 'nice guy' but 'terrible plumber,' indicating poor technical execution. However, with only one review, this score cannot be considered reliable for general assessment. Read less