Neel pump & repair service

This contractor has a deeply mixed record across only 3 reviews spanning 2017 to 2023. The two older positive reviews highlight strong punctuality, responsiveness, and knowledgeability, but these are now over 5 years old and carry reduced weight. The most recent review (2023) is a serious negative outlier, alleging unprofessional and intimidating conduct, an unauthorized visit to a customer's home... Read more

This contractor has a deeply mixed record across only 3 reviews spanning 2017 to 2023. The two older positive reviews highlight strong punctuality, responsiveness, and knowledgeability, but these are now over 5 years old and carry reduced weight. The most recent review (2023) is a serious negative outlier, alleging unprofessional and intimidating conduct, an unauthorized visit to a customer's home, and a disputed $175 service charge — all of which significantly drag down professionalism and pricing scores. With only 3 reviews total, no dimension reaches HIGH confidence, and the score should be treated with considerable caution. The recency of the negative review is particularly concerning as it may reflect a change in business conduct over time. Read less