Mr. Rooter Plumbing of Middle Tennessee

This contractor's review set is heavily split between glowing older reviews (2006–2014) and damaging recent reviews (2016–2018), creating a deeply inconsistent picture. Professionalism suffers significantly due to multiple documented failures to return calls, a missed appointment that caused a customer's wife to lose a day of work, and unresolved complaints — these are serious, explicit fail... Read more

This contractor's review set is heavily split between glowing older reviews (2006–2014) and damaging recent reviews (2016–2018), creating a deeply inconsistent picture. Professionalism suffers significantly due to multiple documented failures to return calls, a missed appointment that caused a customer's wife to lose a day of work, and unresolved complaints — these are serious, explicit failures. Project completion is similarly dragged down by at least two reviews describing work that was not completed or did not resolve the problem, including an unresolved tankless water heater repair and a recurring leak leading to mold. Pricing received one positive mention and one explicit overcharge complaint, resulting in a below-average score. The positive reviews, while genuine in tone, are almost entirely from 2006 and carry significantly reduced weight due to age. Read less