Above and Beyond Electric Company

Above and Beyond Electric receives strong praise for professionalism and courtesy from multiple reviewers, with staff like Pam and technicians like Luke, Nathan, Robert, and Zach frequently cited as kind and professional. However, professionalism is meaningfully dragged down by a no-show appointment, a communication barrier complaint, and a pricing bait-and-switch pattern that left multiple custom... Read more

Above and Beyond Electric receives strong praise for professionalism and courtesy from multiple reviewers, with staff like Pam and technicians like Luke, Nathan, Robert, and Zach frequently cited as kind and professional. However, professionalism is meaningfully dragged down by a no-show appointment, a communication barrier complaint, and a pricing bait-and-switch pattern that left multiple customers feeling misled. Pricing is the weakest dimension by far, with three separate reviewers explicitly describing the $89 service call fee as a trap, quotes as unreasonably high, and the overall model as profit-driven rather than customer-focused — though one reviewer did describe the pricing as affordable and another praised honest quotes. Project completion scores moderately well, with most jobs described as finished and one reviewer noting work was done quickly, but one no-show and one instance of improperly calibrated lights that the customer had to fix themselves pull the score down. Experience scores reasonably well based on explicit mentions of knowledgeability and quality workmanship across several reviews. Read less