Howe

Howe Inc demonstrates strong professionalism and technical expertise across most service interactions, with consistently positive feedback on technician courtesy, punctuality, and responsiveness. However, pricing concerns emerge as a significant weakness, with multiple detailed complaints about overcharging, inflated labor rates, and billing disputes that substantially undermine overall trust. Pro... Read more

Howe Inc demonstrates strong professionalism and technical expertise across most service interactions, with consistently positive feedback on technician courtesy, punctuality, and responsiveness. However, pricing concerns emerge as a significant weakness, with multiple detailed complaints about overcharging, inflated labor rates, and billing disputes that substantially undermine overall trust. Project completion shows mixed results—while most routine jobs are completed promptly and thoroughly, at least one major HVAC replacement involved severe delays (6 weeks), poor installation quality, and unresolved customer service failures. The company excels at same-day emergency response and technician knowledge but struggles with complex project management and transparent billing practices. Read less