T&N Septic Tank

T&N exhibits significant inconsistency in service quality and customer outcomes. While several reviews praise quick response times, professionalism, and technical problem-solving (particularly the 2014 and 2013 reviews), multiple recent reviews document serious failures: incomplete work leaving waste in yards, misdiagnosis of septic issues costing customers $2,500 unnecessarily, poor communication... Read more

T&N exhibits significant inconsistency in service quality and customer outcomes. While several reviews praise quick response times, professionalism, and technical problem-solving (particularly the 2014 and 2013 reviews), multiple recent reviews document serious failures: incomplete work leaving waste in yards, misdiagnosis of septic issues costing customers $2,500 unnecessarily, poor communication and follow-up, lawn damage from negligent truck operation, and unresponsive customer service. The 2020 major complaint reveals problematic diagnostic practices and defensive ownership unwilling to acknowledge errors or provide remedies. Pricing appears reasonable when service is executed properly ($300–$350 range), but customers report feeling overcharged for unnecessary work and poor value when misdiagnosed. Read less