Overview of Company Customer Sentiment Analysis in May
The single review available is a detailed, highly negative account describing severe failures across every dimension. Professionalism scored near zero due to explicit reports of no-shows, zero communication, violent and aggressive behavior when questioned, vandalism of the customer's property captured on security camera, and deliberate trespass onto a neighbor's property. Pricing scored extremely ... Read more
The single review available is a detailed, highly negative account describing severe failures across every dimension. Professionalism scored near zero due to explicit reports of no-shows, zero communication, violent and aggressive behavior when questioned, vandalism of the customer's property captured on security camera, and deliberate trespass onto a neighbor's property. Pricing scored extremely low as the reviewer paid $6,000 with no work order, no receipt, and describes the work delivered as below subpar quality — indicating a significant lack of transparency and value. Project completion scored near zero as the contractor strung the customer along for three months, failed to complete the agreed scope of work, and abandoned the job without delivering promised documentation. Experience scored very low given the described subpar workmanship, property destruction, and poor decision-making on the job site such as dropping a tree onto a neighbor's yard despite repeated warnings. Read less