Gateway Supply

Gateway Supply demonstrates strong professionalism and technical expertise, with multiple reviews praising knowledgeable staff, friendly service, and helpful customer interactions. However, significant concerns emerge around project completion and pricing reliability. Two critical negative reviews document serious failures: one customer waited over a year for a refund on incorrectly ordered fixtur... Read more

Gateway Supply demonstrates strong professionalism and technical expertise, with multiple reviews praising knowledgeable staff, friendly service, and helpful customer interactions. However, significant concerns emerge around project completion and pricing reliability. Two critical negative reviews document serious failures: one customer waited over a year for a refund on incorrectly ordered fixtures and received damaged merchandise, while another was given false inventory information. These completion and follow-through failures substantially lower the overall score despite the positive professionalism ratings. The business shows strong product knowledge but inconsistent execution on customer commitments. Read less