Building Trust Plumbing

Building Trust Plumbing earns strong marks for professionalism, with the vast majority of reviewers praising Jason and Brian's communication, responsiveness, cleanliness, and respectful demeanor. Experience and workmanship are generally well-regarded, with multiple reviewers citing skilled diagnostics and quality repairs, though one notable case involved an incomplete initial repair that required ... Read more

Building Trust Plumbing earns strong marks for professionalism, with the vast majority of reviewers praising Jason and Brian's communication, responsiveness, cleanliness, and respectful demeanor. Experience and workmanship are generally well-regarded, with multiple reviewers citing skilled diagnostics and quality repairs, though one notable case involved an incomplete initial repair that required a callback and resulted in a near-duplicate charge. Project completion is moderately strong but is meaningfully dragged down by that same callback incident, where the job was not fully assessed on the first visit and the customer was billed again for the oversight. Pricing is the weakest dimension, with two reviewers explicitly flagging high service fees, lack of upfront estimates, and a dismissive response to a billing concern, while other reviewers praised fair and honest pricing — creating a divided picture. The oldest reviews date back to 2014–2016 and should be weighted less heavily than the more recent 2018–2019 reviews. Read less