Piper Plumbing Home & Commercial Services

Piper Plumbing has a strong base of satisfied customers who consistently praise their technical knowledge, reasonable pricing, and friendly staff — particularly named individuals like Travis, Andra, Roy, Sean, Vivian, and Becky. However, a meaningful cluster of negative reviews (6 out of 47) specifically cite failures in responsiveness and follow-through: missed appointments, unreturned calls, a... Read more

Piper Plumbing has a strong base of satisfied customers who consistently praise their technical knowledge, reasonable pricing, and friendly staff — particularly named individuals like Travis, Andra, Roy, Sean, Vivian, and Becky. However, a meaningful cluster of negative reviews (6 out of 47) specifically cite failures in responsiveness and follow-through: missed appointments, unreturned calls, and in one case a charge exceeding $1,000 for an unresolved issue. These complaints directly impact the Professionalism and Project Completion scores, pulling them below what the positive reviews alone would suggest. Pricing and Experience scores are stronger because negative reviews rarely challenged those dimensions. The volume of blank 5-star reviews (14 reviews with no text) also introduces a reliability concern that warrants a conservative overall score. Read less