Waldrop Plumbing Heating & Air

Waldrop demonstrates strong professionalism and technical expertise across most service interactions, with technicians consistently praised for knowledge, politeness, and responsiveness. However, the company is significantly undermined by persistent pricing concerns—numerous customers report overcharging, aggressive upselling, and lack of transparency in quotes. Project completion shows mixed re... Read more

Waldrop demonstrates strong professionalism and technical expertise across most service interactions, with technicians consistently praised for knowledge, politeness, and responsiveness. However, the company is significantly undermined by persistent pricing concerns—numerous customers report overcharging, aggressive upselling, and lack of transparency in quotes. Project completion shows mixed results, with many successful jobs but notable failures in follow-through, callback responsiveness, and honoring commitments. Recent reviews (past 12 months) are predominantly positive, but older reviews reveal systemic issues with customer service, scheduling reliability, and ethical sales practices that suggest ongoing structural problems. Read less