Webster Plumbing & Gas

Webster Gas shows mixed performance across dimensions. Professionalism is hindered by a critical appointment cancellation without proper communication and unresponsiveness to callbacks, though some reviews praise efficiency and quick response times. Pricing is a significant weakness, with one customer charged $635 for under $10 in materials and another praising competitive pricing—indicating inc... Read more

Webster Gas shows mixed performance across dimensions. Professionalism is hindered by a critical appointment cancellation without proper communication and unresponsiveness to callbacks, though some reviews praise efficiency and quick response times. Pricing is a significant weakness, with one customer charged $635 for under $10 in materials and another praising competitive pricing—indicating inconsistent pricing practices. Project completion suffers from the cancelled appointment and a callback that was never honored after a pipe re-leaked. Experience is the strongest dimension, with customers noting skilled diagnostics (finding 11 gas leaks others missed) and quality workmanship, though one major service failure undermines confidence. Read less