Find Nearby Plumbers In Columbia, South Carolina

Waymaker Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with mentions of quick response times, courteous communication, punctuality, and follow-through on commitments. Pricing is a standout strength, with multiple reviewers explicitly noting fair, transparent quotes at half the cost of competitors, with no hidden charges. Project completion is reliable, with jobs finished efficiently and completely as promised. Technical expertise is evident through knowledgeable problem-solving, quality workmanship, and helpful guidance. All seven reviews are recent (December 2023) and highly detailed with specific examples.

• All seven reviews are 5-star ratings with uniformly positive language and no critical feedback whatsoever. While individual reviews contain specific details (valve replacement, sink installation, faucet cartridge work), the complete absence of any mixed or negative feedback is statistically unusual and warrants caution.
• All reviews are clustered within a 7-day period (December 14-21, 2023), which could suggest a coordinated review campaign rather than organic accumulation over time.
• The consistent use of phrases like 'highly recommend,' 'definitely be using them again,' and 'trusted partner' across multiple reviews shows similar sentiment structure, though language variation is present.

This score should be treated with moderate caution: while the evidence is strong and recent with specific details, the absence of any negative feedback combined with temporal clustering suggests these may not represent a fully balanced sample of customer experiences. The HIGH confidence reflects adequate mention counts, but the uniformly perfect ratings reduce overall trustworthiness compared to a more mixed review profile.

Carroll Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently praise punctuality, friendliness, clear communication, and respectful behavior in the home. Project completion scores are strong, with numerous accounts of same-day or next-day service, jobs finished as promised, and follow-through on callbacks and emergency situations. Pricing is generally viewed as fair and competitive, with multiple reviewers explicitly noting Carroll beat other quotes; however, two negative reviews raised concerns about pricing transparency and labor billing practices, which temper the score modestly. Experience and workmanship are well-documented, with specific technical praise for diagnosing complex issues, going above and beyond on repairs, and educating customers — though one 1-star review alleged overcharging for angle stop work and another from 2010 is a vague complaint with no detail. The overall picture is of a highly reliable, customer-focused plumbing company with a strong track record across many years.

• DUPLICATE REVIEWS DETECTED: Two reviews dated 2022-09-15 with identical text (1-star, angle stop complaint) appear to be the same review submitted twice — only counted once for scoring purposes.
• DUPLICATE REVIEWS DETECTED: Two reviews dated 2024-08-17 and 2024-09-11 contain nearly identical text praising Carroll Plumbing as a repeat customer — likely the same reviewer posting twice; counted once.
• DUPLICATE REVIEWS DETECTED: Two reviews dated 2022-09-30 and 2023-06-09 contain nearly identical text about a toilet flange repair by 'Juvat' — likely the same review posted twice; counted once.
• DUPLICATE REVIEWS DETECTED: Two reviews dated 2021-06-23 and 2022-06-09 contain nearly identical text praising Mike as 'honest, punctual, knowledgeable' — likely the same review posted twice; counted once.
• BLANK REVIEWS: Nine reviews contained no text (only a star rating). These were excluded from dimension scoring as they provide no usable data.
• RECENCY NOTE: The vast majority of substantive reviews fall within 2020–2025, lending strong recency weight. One negative review dates to 2010 and carries minimal weight due to age and lack of detail.
• NEGATIVE SIGNALS: Three negative/mixed reviews exist — a vague 2010 1-star with no specifics, a 2022 1-star about disputed angle stop methodology and pricing, and a 4-star noting a billing discrepancy (2.75 hours charged vs. 2.5 hours worked). These are noted but do not dominate the overall pattern.
• FAKE REVIEW RISK — LOW: While the volume of 5-star reviews is high, most contain specific names, job details, and unique narratives. The pattern does not strongly suggest coordinated fake reviews, though the duplicate submissions noted above are a mild concern.

This WW Score is based on a large, well-distributed set of reviews spanning nearly a decade with strong recency, specific job details, and named technicians — making it one of the more reliable assessments possible; the score of 88.1 can be trusted with HIGH confidence, modestly tempered by a small number of negative pricing/billing complaints and several duplicate review submissions.

Danny Huckabee Plumbing demonstrates strong technical expertise and generally reliable project completion, with most customers praising workmanship quality and follow-through. Professionalism is solid but inconsistent—while many reviews highlight punctuality, respect, and communication, two significant reviews document no-shows and broken callback promises, which substantially impact this dimension. Pricing is perceived as fair and transparent by those who engaged him, though the sample size is smaller. The WW Score of 82.3 reflects a trustworthy contractor with proven capability, but the reliability concerns prevent a higher rating.

• CRITICAL: Two severe professionalism failures documented—no-shows on 3 consecutive days (2022) and broken callback promises (2014)—create a pattern of unreliability that contradicts the majority of positive reviews.
• RECENCY CONCERN: Most reviews are 9+ years old (2009–2014). Only 2 reviews from past 5 years; the most recent negative review (2022) is the most recent data point and shows a serious regression.
• INCONSISTENCY: Strong contrast between reviews praising reliability and punctuality versus documented instances of no-shows and non-responsiveness. This suggests either deterioration over time or inconsistent service quality.
• GENERIC REVIEWS: Two reviews contain only 'unknown' or 'Very well' with no substantive detail, reducing data quality slightly.

This score should be treated with CAUTION. While the overall WW Score is 82.3 with HIGH confidence based on mention counts, the recency of data (most reviews 9+ years old) and the documented pattern of no-shows and communication failures in recent years suggest the contractor's current reliability may be lower than historical reviews indicate. The 2022 no-show review is the most predictive of current performance.

Knight's Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (85.2) and experience (84.6). The company excels at punctuality, communication, and technical skill, as evidenced by numerous mentions of quick response times, friendly staff, and effective problem-solving. However, project completion (80.8) and pricing (81.4) show slightly lower scores, reflecting concerns about occasional follow-up issues, callback delays, and some pricing transparency problems. The WW Score of 82.1 reflects a reliable, professional contractor with generally fair pricing, though not without occasional execution gaps.

• CRITICAL: One highly detailed negative review (2024-11-04) describes serious misdiagnosis, unprofessional owner behavior, and social media blocking. This is a substantive complaint with specific details and follow-up actions, not a fake review. It significantly impacts trust despite the overwhelmingly positive review volume.
• Multiple 1-star reviews (2024-11-04, 2023-12-19, 2023-08-25, 2022-08-06, 2020-12-05, 2019-04-06, 2017-03-27, 2015-05-11) describe serious issues: misdiagnosis costing thousands, unprofessional staff behavior, abandoned work, scheduling failures, and equipment left in pipes. These are not isolated complaints.
• Pricing concerns appear in multiple reviews: hidden fees not disclosed upfront (2016-02-27), equipment fees added after quote (2016-02-27), and charges perceived as high relative to work time (2021-04-23). Transparency issues noted.
• Project completion gaps: Several reviews mention incomplete work, lack of follow-up communication, and callbacks required (2018-03-13, 2022-08-06, 2020-12-05). One review describes 74 days of unresolved leaking.
• Scheduling and communication failures documented in multiple reviews (2019-04-06, 2015-05-11), including missed appointments, no-shows, and poor voicemail management.
• Review volume is heavily skewed toward 5-star ratings (approximately 130+ five-star reviews vs. 8 one-star reviews). While not necessarily fake, the extreme concentration warrants caution. Generic praise phrases appear frequently ('highly recommend,' 'great service,' 'professional') but are balanced by specific details in most reviews.
• Recency note: Most recent reviews (2025) are uniformly 5-star with minimal detail. Older reviews (2014-2022) contain more balanced feedback including legitimate complaints. This temporal pattern suggests possible review management or selection bias in recent submissions.

This WW Score of 82.1 should be treated with MODERATE-TO-HIGH caution. While the company demonstrates genuine strengths in professionalism and technical skill supported by extensive evidence, the presence of multiple substantive 1-star complaints describing serious failures (misdiagnosis, unprofessional conduct, abandoned work, scheduling failures) indicates real operational inconsistencies. The overwhelmingly positive review volume may mask systemic issues that affect a subset of customers. Prospective customers should request detailed written estimates, clarify all fees upfront, and establish clear follow-up protocols before engaging services.

Pop's Plumbing earns strong marks across all four dimensions, driven by consistent praise for responsiveness, punctuality, friendly technicians, and fair transparent pricing across the majority of reviews. Project completion scores are bolstered by multiple reviewers noting same-day or next-day service, work completed as promised, and no upselling or hidden charges. The one 1-star review meaningfully drags scores down, particularly in professionalism and experience, as it describes a technician who skipped diagnostics entirely and gave an uninformed quote for a 28-year-old unit — a notable lapse in technical judgment. Pricing scores are tempered slightly by this same review, which implies the $375 quote was offered without proper assessment, contrasting with the otherwise positive pricing feedback from other customers. Overall the score reflects a contractor with a strong track record but at least one documented instance of poor diagnostic practice.

• One 1-star review (2024-06-02) describes a technician quoting $375 for a descaling service on a 28-year-old water heater without any diagnostic questions, while two other plumbers recommended full replacement after paid diagnostics. This suggests a potential gap in technical thoroughness or honesty in at least one service interaction.
• Several 5-star reviews are brief and somewhat generic (e.g., 'great job,' 'very professional,' 'quick service') with limited specific detail. While not conclusive, 3-4 of the shorter reviews warrant mild fake review scrutiny. However, enough reviews contain specific names, dates, job types, and narrative detail to support overall authenticity.
• Recency note: 7 of 12 reviews are from 2024 or late 2023, which is positive. However, 3 reviews date from 2021 and 1 from 2022, meaning some data is 2-3 years old and may not fully reflect current service quality.

This WW Score is based on 12 reviews with usable data across all four dimensions, all with HIGH confidence due to sufficient mention counts, making the score moderately reliable — though the small total review pool and one substantive negative review mean consumers should weigh the 1-star account carefully before hiring.

Superior Plumbing demonstrates strong professionalism with consistent praise for punctuality, courteous technicians, and responsive communication across 68 reviews. Technical expertise is well-documented with 45 mentions of skilled problem-solving and quality workmanship. Project completion is solid at 84.0 based on 52 mentions, though some callbacks and follow-up issues are noted. Pricing emerges as the primary weakness (72.0 across 24 mentions), with recurring complaints about high costs, overcharging, and billing disputes offsetting otherwise positive service experiences. The company excels in responsiveness and work quality but struggles with price transparency and fairness perception.

• PRICING CONCERNS: Multiple reviews (at least 6) explicitly criticize pricing as high, unfair, or excessive. Three 1-star reviews cite overcharging, fraudulent billing, and price gouging. This is the most consistent negative pattern in the dataset.
• BILLING DISPUTES: Four reviews document serious billing issues including: (1) incorrect service charges ($129 for relighting pilot light), (2) charges for work not performed, (3) refusal to refund or apply credits, (4) collection agency threats. These suggest systemic billing problems beyond isolated incidents.
• FOLLOW-UP FAILURES: Two reviews explicitly mention lack of follow-up or non-responsiveness to customer concerns after initial service, contradicting the otherwise strong communication reputation.
• QUALITY INCONSISTENCY: One detailed review describes a crew misdiagnosing a water heater leak as an AC problem, requiring a supervisor visit to correct. Another bathroom remodel review cites structural oversights and waterproofing shortcuts.
• GEOGRAPHIC INCONSISTENCY: One review from 2017 reports three unanswered contact attempts from out-of-state customer, suggesting possible service area limitations or responsiveness issues for remote clients.
• REVIEW DATE CLUSTERING: Approximately 40% of reviews cluster around June 2021 and June 2023 with identical dates, and many older reviews contain only 'unknown' or blank text fields. This pattern warrants caution regarding review authenticity for those specific date clusters.
• EMPTY/MINIMAL REVIEWS: Approximately 15 reviews contain no text or only punctuation marks (e.g., '.', 'unknown'), reducing data quality for those entries.

This WW Score of 81.2 is reliable for assessing professionalism and technical competence (both HIGH confidence), but should be interpreted cautiously regarding overall value proposition due to consistent and credible pricing complaints that significantly impact customer satisfaction despite strong service quality. The score reflects a company that executes work well but may overcharge, creating a trust and fairness perception problem that undermines its otherwise strong reputation.