Hollis Plumbing

Hollis Plumbing shows strong technical competence and reasonable pricing, but professionalism and project completion are significantly undermined by serious customer service failures. The 2023 review documents severe communication breakdowns and unprofessional conduct by the owner (Mike Hollis), including hanging up on a customer twice and making derogatory comments. Additional reviews from 2021 r... Read more

Hollis Plumbing shows strong technical competence and reasonable pricing, but professionalism and project completion are significantly undermined by serious customer service failures. The 2023 review documents severe communication breakdowns and unprofessional conduct by the owner (Mike Hollis), including hanging up on a customer twice and making derogatory comments. Additional reviews from 2021 reveal missed appointments and incomplete follow-up on service issues. While 10 of 14 reviews are positive and praise the quality of work, skill level, and responsiveness, the negative experiences—particularly the recent one—raise concerns about consistency and accountability. The owner's defensive response to criticism further damages credibility. Read less