Flow-Rite, Inc

Flow Rite Plumbing exhibits a severely bifurcated review pattern with 9 recent damaging reviews (2020-2022) describing dangerous behavior, incompetence, unprofessionalism, overcharging, and incomplete work, contrasted against 51 older positive reviews (2005-2013) praising reliability and quality. The recent reviews document serious failures: gas line installation errors requiring fire department i... Read more

Flow Rite Plumbing exhibits a severely bifurcated review pattern with 9 recent damaging reviews (2020-2022) describing dangerous behavior, incompetence, unprofessionalism, overcharging, and incomplete work, contrasted against 51 older positive reviews (2005-2013) praising reliability and quality. The recent reviews document serious failures: gas line installation errors requiring fire department intervention, sump pump misdiagnosis causing $1500+ in wasted work, rude/intoxicated behavior, threatening communications, and refusal to honor callbacks. Older reviews consistently praise punctuality, fair pricing, and thorough workmanship. This dramatic deterioration suggests either significant organizational decline or a fundamental shift in service quality and company culture. The recency weighting heavily penalizes the overall assessment. Read less