East Coast Plumbing & Gas Co

This contractor exhibits severe professionalism deficiencies based on explicit evidence: non-responsiveness to inquiries, documented rudeness and dismissive behavior toward potential clients, and arrogant communication. Two reviews (2016, 2015) describe poor responsiveness and hostile customer interactions, while one positive review (2013) praises quick response and honest quotes. The extreme rece... Read more

This contractor exhibits severe professionalism deficiencies based on explicit evidence: non-responsiveness to inquiries, documented rudeness and dismissive behavior toward potential clients, and arrogant communication. Two reviews (2016, 2015) describe poor responsiveness and hostile customer interactions, while one positive review (2013) praises quick response and honest quotes. The extreme recency gap (most recent negative review is 8 years old; positive review is 11 years old) and conflicting accounts suggest either significant business practice changes or inconsistent service delivery. Experience appears adequate based on the positive review mentioning commercial work, but this is heavily outweighed by professionalism failures. Insufficient data exists on project completion and pricing to calculate a reliable WW Score. Read less