Braswell’s Plumbing & Heating

The review pool is extremely small (3 reviews) and spans nearly a decade, making reliable conclusions difficult. The single positive review praises fair pricing and quality work over a long relationship, but it is significantly outweighed by two negative reviews detailing rude phone staff, condescending communication, incomplete work, and a billing dispute where the final charge came in 60% above ... Read more

The review pool is extremely small (3 reviews) and spans nearly a decade, making reliable conclusions difficult. The single positive review praises fair pricing and quality work over a long relationship, but it is significantly outweighed by two negative reviews detailing rude phone staff, condescending communication, incomplete work, and a billing dispute where the final charge came in 60% above the verbal quote. The billing and incomplete shower installation incident is a serious red flag for both project completion and pricing integrity. Professionalism is the most consistently mentioned dimension and draws the most concern, with two of three reviews citing unprofessional or rude behavior from either the contractor or office staff. Read less